WELCOME TO OUR WEBSITE - Robert Jordan Nutritionals Offers
proprietary nutritional supplements including multi-vitamin
and mineral
packets, digestive enzymes, herbal supplements, anti-oxidants,
and
other high quality supplements.
Dear Friends,
Please Note: Canada, Australia, UK, Japan, Denmark, and Netherlands, among others, have a reliable postal service and will most likely deliver your items. However, please know that I do not reimburse (give money back) for lost, stolen or non-delivered items shipped via 1st class mail international. First Class Mail does not have tracking or insurance and is subject to fraudulent transactions. If you want guaranteed delivery (reimburesement for non-delivery), please select Priority Mail for your order. Thank you for your understanding in this matter.
Because
we
added free shipping, which effectively gives a discount to
all our shoppers, we
have
discontinued the
5%
discount on product purchases between $70 and $94.
Purchases from $100 and up will now receive a 5% product
discount. Please note that the discount is not applied
to
shipping charges or Texas state sales tax (only charged to
Texas
residents). The sales tax will automatically be reduced
by the
appropriate amount after the discount has been applied to your
purchase.
An
update
on Google Checkout: To keep up with technology
and
internet services, we implemented Google Checkout. If
you are a
member you can now
check out with Google or PayPal or "regular checkout" with a
credit
card. However,
there
as been at least one minor problem with Google Checkout.
The
Google server will sometimes time out before our server has a
chance to respond, so we don't always know if the appropriate
emails
are being sent by our server or the Google Server. As a
result of
the timeouts, Google will charge a $6.20 fee for
shipping. This
is a reasonable fee for 1 or two items shipped and was used as
our
default amount just in case something like this would
happen. We have not had a large order (in which
you may
have selected Flat Rate Shipping) fall under this scenario, so
we are
not sure what exactly will happen. However, we assume
the effect
will be an additional discount for you.
However, for international customers: if you see the shipping is only $6.35 or less please know that we will send you a PayPal invoice for the difference. We reserve the right to modify the shipping amount for international orders and cancel the order if the customer does not agree with the changes in shipping charges.
Also, the google
server has not been available each and every time an order
is placed. If that happens when you attempt to
check out using Google, please try our regular check out or
the fast PayPal check out option.
Please leave us feedback regarding the operation of the website, Google Checkout, or any other issue you would like to address with us. We listen to you, our customer, and value your opinions. So please do not hesitate to contact us about any issue. We are happy to receive any comments or feedback from you, whether they be concerns, complaints or praise.
Unfortunately, product
reviews
had to be removed from the site due to excessive web
"vandalism".
Here are some of the shopping cart features you may notice:
1. PayPal Payments Pro - is easier to use than ever. Gone are the sometimes confusing checkout pages. They have been replaced with more intuitive and people friendly pages. Those who are not PayPal members can always pay using any credit card by filling in the required credit card payment form. We have also added other payment options for you to choose from, such as payment through the mail with a check or money order.
2. Tell A Friend - You now have the ability to "tell a friend" about one of our products by filling in a simple form. The information will be emailed to your friend.
3. Product Reviews - As mentioned above, this
feature had
to be disabled due to web vandals.
4. Registered User - You can now register as a customer and all your information will be saved in a secure site SQL database. When you return to the store, simply check in. You can keep track of purchases and dates purchased. No cookies are stored on your computer to manage your information. You can choose to receive product updates and/or newsletters. Your privacy is always assured and you do not have to register to purchase a product.
5. Shipping has also been simplified! All items are shipped USPS for US and International customers. Shipping cost is now based on the weight of the item or items shipped. You have several choices for shipping, from Priority Mail to Express Mail Guaranteed. Shipping costs are calculated on a live feed to the US Postal Service, so postal rates are always up to date!
6. International Customers will be happy to know
that all
countries serviced by the USPS are included in the shipping
module with
correct shipping charges for each country and several ship
options!
7. Gift Certificates
- Don't know what to buy for a friend or relative? You
can now
buy a Gift Certificate for birthday's or any other special
occasion and
let your gift recipient decide what they want!
As always, we strive to provide you with the highest quality nutritional products money can buy at value prices and great service too! We are able to offer low prices and high quality because we don't spend heavily on advertising and packaging. As you probably know, advertising and packaging can add great expense to a product.
We offer a no hassles money back guarantee on all of our products. If you are not totally satisfied with the quality, freshness or effectiveness of our vitamins, herbs and other nutritionals, just send them back for a full and courteous refund of the purchase price.
Your privacy and shopping experience is a high priority with us. The information you provide us is strictly confidential. We will never sell or share your information with "partners" or anyone else. And you will not see "pop up" ads or banners on this site, nor do we use "tracking cookies" to track your web activities.
Of course the security of your personal information is paramount. Be assured that all of your personal information is processed on a secure 128 bit encrypted server!
If you have any questions, suggestions, concerns or feedback regarding our products or service, the new shopping cart or shipping options, feel free to contact us. Just use our "contact us" form at the bottom left menu and upper right tab of each page on our web site.
Thank you for visiting this web site and thank you for your confidence in our nutritional products. Explore the changes and have fun shopping!
Best wishes,
Robert Jordan